Service Concept




Quality Policy

Acıbadem Labgen is committed to performing analyses and providing services by implementing good, unbiased occupational and technical scientific practices while adhering to the principles of independence, impartiality and confidentiality when providing service to customers.

In order to provide high standards of service, Acıbadem Labgen Management aims to provide accurate, precise and reliable results by using methods which are shaped by customer demands and which adhere to accepted scientific criteria and, where applicable, national and international standards. Laboratory staff members strictly and meticulously apply documented procedures in the quality management system.

The quality management model adhered to by Acıbadem Labgen is at ISO 15189 standard.  In accordance with the standard, Acıbadem Labgen undertakes to continuously improve quality management while taking necessary precautions to prevent any issues which may arise. Acıbadem Labgen implements quality control and calibration programs as well as interlaboratory comparison programs to ensure the accuracy and reliability of the laboratory procedures.